Privacy Policy

Who we are

BPPhotography is responsible for the personal information described in this privacy policy.

Contact: [email protected]

Information we collect

Depending on how you use the website, we may collect information including:

• Your name and contact details
• Delivery and billing information
• Details relating to orders you place
• Messages submitted through the contact form
• Technical information required to operate and secure the website

Payment card details are processed by the payment services used through Shopify and are not stored directly by BPPhotography.

How we use your information

We use personal information where necessary to:

• Process and fulfil your orders
• Take payment and provide order confirmation
• Arrange production and delivery of prints
• Respond to enquiries
• Provide customer support
• Prevent fraud and maintain website security
• Meet our legal, tax and accounting obligations

Services we use

We use third-party services where they are necessary to operate the website and fulfil orders.

• Shopify processes the online shop, checkout, payments and order information.
• Prodigi receives the information necessary to manufacture and deliver print orders.
• Formspree processes information submitted through our contact form.
• Cloudflare provides website hosting, delivery and security services and may process technical information such as IP addresses.

Shopping basket information

The website uses browser storage to remember your Shopify shopping basket between pages and visits. This is necessary for the basket functionality of the shop.

How long we keep information

We keep personal information only for as long as it is reasonably required for the purpose for which it was collected and for any additional period required by legal, accounting or tax obligations.

Enquiry information that does not result in an ongoing business relationship is retained only for as long as necessary to deal with that enquiry.

Your rights

Depending on the circumstances, UK data protection law gives you rights over your personal information. These can include the right to request access, correction, deletion or restriction of your information and the right to object to certain uses of it.

To exercise a data protection right, contact us using the details above.

Complaints

If you have concerns about how your personal information has been handled, please contact BPPhotography first so that we can try to resolve the matter.

You also have the right to complain to the UK Information Commissioner's Office.

Changes to this policy

This privacy policy may be updated when the website, services we use or applicable legal requirements change. The date at the top of this page shows when it was last updated.